Gnaw Frequently Asked Questions

Mobile 

Start by clicking the menu icon. You'll then see the 'create an account' heading which will take you to a form to fill out for you to create an account.

Desktop 

On desktop computers, the create an account heading is replaced by a 'person' icon in the top right hand corner. Click this and fill out your details.

Absolutely! If you create an account as above, you will then be able to login at checkout when you order, which will make the checkout process quicker as all your contact details will be prefilled.

A large number of our orders are for gifts and we are proud to have received 100's of 5 star gift product reviews. Simply add the product which you want to send as a gift to your cart, proceed to checkout, and for the shipping contact/address details section, enter those of the lucky recipient of the chocolate treats! You can then click the 'use a different billing address' checkbox once you reach the payment section where you can fill out your billing details.

Absolutely! A number of our gift products have the option to choose a specific type of gift card on the product page itself. Those that don't have an option will be our standard patterned gift card, meaning you can leave any gift message, whatever the occasion! Once you've added the product to the cart, you'll see a section to enter your desired gift message. Please note that there is a 130 character limit.